[Trust Center](https://complyonsite.com/trust) Cookie Policy

### Contents

[Back to Trust Center](https://complyonsite.com/trust)

# Cookie Policy

> What ComplyOnSite sets on your device and what it measures. The free tools set no cookie and the measurement stores no identifier.
> Web page: https://complyonsite.com/legal/cookies

Last updated: 4 November 2026

## 1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

## 2. What this site actually sets and measures

Most tools need no account. Full and Max reviews in RAMS Review, running Prepare on your own file, setting up a site in Site Register and copying a paper form need a ComplyOnSite account. Optional Google Drive and OneDrive actions load Google’s or Microsoft’s file picker and sign-in service; each handles your session with it under its own privacy and cookie policies.

- **Measurement, without cookies.** We use Cloudflare Web Analytics for page views and loading speed, and PostHog’s EU service for page and tool usage. Neither sets an analytics cookie or stores an analytics identifier on your device. PostHog groups visits on its servers using connection information. We exclude page query values other than campaign tags and the RAMS job, form entries other than the waste code finders’ search text (see the privacy notice), and document contents, and do not record sessions or identify accounts.
- **Security.** Cloudflare’s bot protection may set a `cf_clearance` cookie to confirm that a request came from a browser. It is strictly necessary to serve the site and carries no profile of you. Cloudflare’s bot check (Turnstile) also runs when you ask for a sign-in code, sign up for guides by email, or sign in at a site’s QR code.
- **Free guides.** The free guide card stores a note in your browser’s local storage once it has been shown, and once you have signed up, so it is not shown or asked again. It loads no Sequenzy script and sets no Sequenzy cookie. Your email address is sent to Sequenzy by our server only after you sign up.
- **Signing in.** If you sign in, a necessary session cookie keeps you signed in on this site.
- **Free reviews and reads.** When you are signed out, RAMS Review’s Quick review, Site Diary’s Photo of my diary page and Site Issues’ suggestions set a necessary cookie, `cos_device`, holding a random code so they can count this device’s free use. It lasts 400 days.
- **Support and feedback.** On the production website, Featurebase may use browser storage to load the support messenger and remember its state. It receives normal connection information when the messenger loads; contact details and message or feedback content are sent when you choose to submit them.
- **Booking a demo.** The Book a demo page loads Cal.com’s booking calendar, which may use browser storage on Cal.com’s own domain for the booking. No other page loads it.
- **The Stripe Climate badge.** The footer states our Stripe Climate contribution and links to it. The badge was served by Stripe until September 2026, which meant Stripe received your IP address whenever you reached the footer; it is now drawn by this site, so nothing is requested from Stripe and Stripe learns nothing about you unless you follow the link.

**There are no advertising cookies and no cross-site tracking on this site.**

## 3. Your choices

Because the measurement described above stores nothing on your device and identifies nobody, there is no consent banner to accept or dismiss. Blocking `static.cloudflareinsights.com` in your browser stops Cloudflare Web Analytics, and the site works normally without it.

If you would rather we did not measure your visits at all, [contact us](https://complyonsite.com/support) and say so.
