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Office fit-out handover snag list example

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Office fit-out handover snag list example

Handover list for an office fit-out

The walk with the client, room by room, with documents still to come. The client signs.

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What to change

  • Locations
  • Trades on your job
  • Who signs for the contractor and for the client

Sources

Checked

  1. Handover Snagging ListHollins & Reed Contracting LtdProjectOffice fit-out, Unit 3Plot or areaFirst floorClientThornley Vale Estates LtdDate9 October 2026No.LocationDescription of snagPriorityTradeDate doneInitialsAcceptedComments1234567891011121314ReceptionPaint touch-ups needed beside the entrance doorLowDecorator12/10/26DHReceptionManifestation missing on the glazed screenHighSignage12/10/26DHReceptionCompany sign wrong, needs replacingMediumSignageNew sign orderedReceptionScratch on the glazed screenMediumGlazierPane to be replacedReceptionMastic around the screen frame not completeLowGlazier12/10/26DHReception deskJoints not tight, cabinet doors not levelMediumJoiner12/10/26DHOpen-plan office,by windowsTwo ceiling tiles misalignedLowCeiling fixer12/10/26DHOpen-plan office,bay 3Ceiling tile damagedLowCeiling fixer12/10/26DHOpen-plan office,bay 4Carpet seam showingMediumFloor layerClient to view in daylightOpen-plan office,doorwayFloor covering not bondedMediumFloor layer12/10/26DHTea pointthresholdTransition strip missingMediumFloor layer12/10/26DHOpen-plan office,east wallSkirting not tight to the wallLowJoiner12/10/26DHOpen-plan office,bay 2Lighting sensor not workingMediumElectricianDate to be agreedMeeting room 2Lighting control not workingMediumElectrician12/10/26DHPage 1 of 4Worked example. Change it to fit your job before you use it.
  2. Handover Snagging ListHollins & Reed Contracting LtdProjectOffice fit-out, Unit 3Plot or areaFirst floorClientThornley Vale Estates LtdDate9 October 2026No.LocationDescription of snagPriorityTradeDate doneInitialsAcceptedComments151617181920212223242526272829Open-plan office,south wallSockets set out of squareLowElectrician12/10/26DHOpen-plan office,column CSocket not workingHighElectrician12/10/26DHOpen-plan office,bay 5Heating and cooling out of balanceMediumMechanicalNot yet tested in fullMeeting room 1Door does not latch first timeMediumJoiner12/10/26DHMeeting room 1Handle not fittedMediumJoiner12/10/26DHMeeting room 2Wall panel joinery out of alignmentLowJoiner12/10/26DHMeeting room 2Paint runs on the door frameLowDecorator12/10/26DHDirector’s officeScratch on the factory-finished door, seen at 0.5 mHighJoinerDoor to be refinishedDirector’s officeSheen varies on the window wallMediumDecorator12/10/26DHDirector’s officeTimber veneer varies between panelsLowJoinerClient to decideCorridorSelf-closer does not fully close the fire doorHighJoiner12/10/26DHCorridorFire door gap over 3 mmHighJoiner12/10/26DHCorridorEmergency lighting not testedHighElectricianTest bookedTea pointWorktop joint not tightMediumJoiner12/10/26DHTea pointGrout not finished behind the tapLowTiler12/10/26DHPage 2 of 4Worked example. Change it to fit your job before you use it.
  3. Handover Snagging ListHollins & Reed Contracting LtdProjectOffice fit-out, Unit 3Plot or areaFirst floorClientThornley Vale Estates LtdDate9 October 2026No.LocationDescription of snagPriorityTradeDate doneInitialsAcceptedComments3031323334353637383940414243Tea pointSilicone not complete at the sinkLowTiler12/10/26DHTea pointHot water flow not tested at the tapMediumPlumber12/10/26DHWCs, cubicle 2WC does not operateHighPlumber12/10/26DHWCs, cubicle 3Cubicle lock not workingMediumJoiner12/10/26DHWCsExtract fan not workingMediumMechanical12/10/26DHWhole floorFire alarm not yet certifiedHighFire alarmengineerCertificate to followWhole floorM&E commissioning not completeHighMechanicalDate to be agreedWhole floorBMS demonstration not givenMediumMechanicalDate to be agreedWhole floorFinal clean not doneMediumCleanerAfter the snags are doneHandoverdocumentsO&M manuals not receivedHighSite teamDraft receivedHandoverdocumentsAs-built drawings not issuedHighSite teamHandoverdocumentsTest and commissioning certificates not collatedHighSite teamHandoverdocumentsWarranties not registeredMediumSite teamHandoverdocumentsKeys and spares not handed overMediumSite teamPage 3 of 4Worked example. Change it to fit your job before you use it.
  4. Handover Snagging ListHollins & Reed Contracting LtdProjectOffice fit-out, Unit 3Plot or areaFirst floorClientThornley Vale Estates LtdDate9 October 2026No.LocationDescription of snagPriorityTradeDate doneInitialsAcceptedComments4445464748495051525354555657For the contractorFor the clientDatePage 4 of 4Worked example. Change it to fit your job before you use it.

The same sheet as text

  1. Paint touch-ups needed beside the entrance doorReception · Decorator · Low
  2. Manifestation missing on the glazed screenReception · Signage · High
  3. Company sign wrong, needs replacingReception · Signage · Medium
  4. Scratch on the glazed screenReception · Glazier · Medium
  5. Mastic around the screen frame not completeReception · Glazier · Low
  6. Joints not tight, cabinet doors not levelReception desk · Joiner · Medium
  7. Two ceiling tiles misalignedOpen-plan office, by windows · Ceiling fixer · Low
  8. Ceiling tile damagedOpen-plan office, bay 3 · Ceiling fixer · Low
  9. Carpet seam showingOpen-plan office, bay 4 · Floor layer · Medium
  10. Floor covering not bondedOpen-plan office, doorway · Floor layer · Medium
  11. Transition strip missingTea point threshold · Floor layer · Medium
  12. Skirting not tight to the wallOpen-plan office, east wall · Joiner · Low
  13. Lighting sensor not workingOpen-plan office, bay 2 · Electrician · Medium
  14. Lighting control not workingMeeting room 2 · Electrician · Medium
  15. Sockets set out of squareOpen-plan office, south wall · Electrician · Low
  16. Socket not workingOpen-plan office, column C · Electrician · High
  17. Heating and cooling out of balanceOpen-plan office, bay 5 · Mechanical · Medium
  18. Door does not latch first timeMeeting room 1 · Joiner · Medium
  19. Handle not fittedMeeting room 1 · Joiner · Medium
  20. Wall panel joinery out of alignmentMeeting room 2 · Joiner · Low
  21. Paint runs on the door frameMeeting room 2 · Decorator · Low
  22. Scratch on the factory-finished door, seen at 0.5 mDirector’s office · Joiner · High
  23. Sheen varies on the window wallDirector’s office · Decorator · Medium
  24. Timber veneer varies between panelsDirector’s office · Joiner · Low
  25. Self-closer does not fully close the fire doorCorridor · Joiner · High
  26. Fire door gap over 3 mmCorridor · Joiner · High
  27. Emergency lighting not testedCorridor · Electrician · High
  28. Worktop joint not tightTea point · Joiner · Medium
  29. Grout not finished behind the tapTea point · Tiler · Low
  30. Silicone not complete at the sinkTea point · Tiler · Low
  31. Hot water flow not tested at the tapTea point · Plumber · Medium
  32. WC does not operateWCs, cubicle 2 · Plumber · High
  33. Cubicle lock not workingWCs, cubicle 3 · Joiner · Medium
  34. Extract fan not workingWCs · Mechanical · Medium
  35. Fire alarm not yet certifiedWhole floor · Fire alarm engineer · High
  36. M&E commissioning not completeWhole floor · Mechanical · High
  37. BMS demonstration not givenWhole floor · Mechanical · Medium
  38. Final clean not doneWhole floor · Cleaner · Medium
  39. O&M manuals not receivedHandover documents · Site team · High
  40. As-built drawings not issuedHandover documents · Site team · High
  41. Test and commissioning certificates not collatedHandover documents · Site team · High
  42. Warranties not registeredHandover documents · Site team · Medium
  43. Keys and spares not handed overHandover documents · Site team · Medium

What a good snag entry says

A photo reference beats a paragraph.

  • Where

    Room, wall or grid line, so someone who missed the walk can find it.

  • What, in one line

    What is wrong, as you would say it to the person fixing it.

  • Who puts it right

    The trade or company that owns it.

  • When and who checks

    A date to finish by, and who sees it done.

Two ways to keep your snag list

On paper, from the template

  • Print the blank and walk the job
  • Hand each trade its own sheet
  • Photos stay on someone’s phone

On your phone with Site Issues

  • Each snag keeps its number
  • Photos stay with the snag
  • One list per project
See Site Issues

Snag list questions

Are these real jobs?

No. The company, project and rows are made up. The kinds of snag come from published snagging checklists and warranty tolerances.

Can I use one as it is?

No. Walk your own job and write down what you find. Use an example to see the level of detail, then change the locations, trades and people.

Snag list or snagging list?

The same thing. UK sites use both, and some call it a snag sheet or a defects list.

What goes on a handover list?

Everything still open at the walk with the client, room by room, plus documents still to come, such as O&M manuals and as-built drawings. A signed list records that walk. It is not a practical completion certificate.

Excel or Word?

Excel if you want to sort or filter by trade. Word if you want to edit the page as it prints. Both open with the same rows as the PDF.

Where is the blank?

On the snag list template, with your logo and columns.